Notice to Explain Template and Sample (Philippines)

By , Chartered Accountant · Last updated

Quick answer

A notice to explain is the employer's first written notice under the twin-notice rule. It must describe the specific acts with dates, times and places, name the company rule and the Article 297 ground they may violate, and give the employee at least five (5) calendar days from receipt to submit a written explanation. It should also set a conference, mention the right to a representative, and be served with proof of receipt.

A notice to explain (NTE) is the first written notice a Philippine employer must give before disciplining or dismissing an employee for a just cause: it lists the specific acts complained of, the company rule and the Labor Code ground involved, and gives the employee at least five calendar days to answer in writing. This page gives HR officers and business owners a filled notice to explain sample, a template to fill online in English or Tagalog, and a blank to print, with an optional preventive suspension clause and a receipt block. Free, no sign-up, no watermark.

Write a notice to explain

22 values are still examples

Format

Charges, five-day explanation period, conference, receipt block.

How do you want to start?

You are looking at a filled example for a fictional person.

Every highlighted value is made up. Downloads in this view are sample files marked “SAMPLE ONLY”. To make your own document, edit any field below — the sample label disappears as soon as you start — or start from an empty form.

Every field is pre-filled with a fictional example tagged example · replace. Replace what applies to you; blank fields print as lines.

Company letterhead and signatory6 examples

Your case number. The employee will quote it in the reply.

The day you serve it. The five-day period runs from the employee's receipt.

The HR manager or the officer with authority to discipline.

Employee5 examples
Acts complained of2 examples
#1

Approximate is fine: "about 2:15 p.m."

Facts only: who did what, and how the company knows (CCTV, report, log). No conclusions such as "you are guilty".

#2
Rule violated and Labor Code ground3 examples

Quote the section number and title from your handbook, written to follow "a violation of …".

The just cause the company will rely on if the charge is proven.

List the documents. Letting the employee see them makes the opportunity to be heard real.

Deadline to explain3 examples

At least five (5) calendar days from the day the employee receives the notice (King of Kings Transport v. Mamac).

Hearing or conference3 examples

After the explanation is due, so the panel has read it.

🔒 Your data stays in this browser. The document is built on your device; nothing you type is sent to sulat.ph or anyone else.

Preview

SAMPLE ONLY — fictional example data, not a real document. Make your own free at sulat.ph/employment.

MAKATI BUSINESS SOLUTIONS INC.

10th Floor, Ayala Tower One, Ayala Avenue, Makati City 1226

NOTICE TO EXPLAIN

First Written Notice

ToMARIA CLARA S. DELA CRUZDateOctober 23, 2026
PositionCustomer Service RepresentativeRef. No.HR-NTE-2026-041
DepartmentCustomer Care Department, Wave 14Employee IDMBS-2021-0457
FromJose Antonio R. Reyes, Human Resources Manager
SubjectDirective to submit a written explanation

Dear Ms. Dela Cruz:

This notice gives you the opportunity to explain your side regarding the acts listed below. If established, these acts may constitute a violation of Section 4.2 (Clean Desk and Customer Data) of the Company Code of Conduct, which prohibits the use of personal mobile phones on the production floor and the copying or sharing of customer information, and serious misconduct under Article 297(a) of the Labor Code of the Philippines, which may warrant disciplinary action up to and including dismissal.

No.DateTimePlaceWhat happened
1October 19, 20262:15 p.m.Workstation 14-B, 10th FloorA photo of a customer account screen showing the customer's name and the last digits of a card number was taken with a personal mobile phone, as recorded on CCTV Camera 10-03.
2October 19, 20262:40 p.m."Wave 14 Team" group chatThe same photo was posted in a group chat with 23 members, as shown in a screenshot submitted to HR by a co-worker on October 20, 2026.

The evidence the company has on these acts is available for your inspection and copying at the HR Office during office hours: the incident report of Team Leader Ana Liza M. Garcia dated October 19, 2026, the CCTV footage from Camera 10-03, and the group chat screenshot submitted on October 20, 2026.

You are directed to submit a written explanation to the HR Office, 10th Floor, or hr@makatibusiness.example.com on or before October 29, 2026, 5:00 p.m., which is at least five (5) calendar days from your receipt of this notice. Please answer each act listed above. You may attach documents and the written statements of witnesses.

An administrative conference is set on November 3, 2026 at 10:00 a.m. at HR Conference Room B, 10th Floor. There you may explain your defenses, present your evidence and witnesses, and answer the evidence against you. You have the right to be assisted by a representative or counsel of your choice.

If you do not submit a written explanation by the deadline, you will be deemed to have waived your right to be heard, and the case will be decided on the basis of the evidence on record.

This notice is not a finding of guilt. No decision will be made until your explanation and all the evidence have been considered. You will be informed of the decision in a separate written notice.

Very truly yours,

JOSE ANTONIO R. REYES

Human Resources Manager

ACKNOWLEDGMENT OF RECEIPT

I received a copy of this Notice to Explain on ________________ at ________ (time).

MARIA CLARA S. DELA CRUZ

Customer Service Representative

If the employee refuses to sign: served in the presence of witness ______________________ (name and signature) on ______________ (date and time).

Sample view: downloads are marked SAMPLE ONLY. Long bond (8.5 × 13 in) paper. Highlighted text is still the example.

Key takeaways

  • The Supreme Court in King of Kings Transport v. Mamac (2007) requires a detailed narration of facts, the rule and Art. 297 ground relied on, and at least five calendar days from receipt to answer.
  • A general charge such as “misconduct” or “violation of company policy” is not enough. Write who did what, when, where, and how the company knows.
  • An NTE is a charge sheet, not a verdict. The penalty belongs in the second notice, the notice of decision, after the explanation and any conference.
  • Preventive suspension is allowed only when continued work poses a serious and imminent threat to life or property, and for no longer than 30 days unless the extension is paid.
  • Skipping the NTE does not always make a dismissal illegal, but the employer can be ordered to pay nominal damages: ₱30,000 per employee in Agabon v. NLRC (2004).

The three ways to use this notice to explain template

If you want to…ChooseWhat you get
See a complete NTE before drafting your ownSee a filled exampleMakati Business Solutions Inc.’s notice to Maria Clara S. Dela Cruz, with two incidents in a table, the rule, the Art. 297 ground and a conference date
Type your own facts and print or email a finished noticeFill it onlineA two-page notice on long bond paper with a warning if your deadline is shorter than five days
Write the charges by hand at the siteBlank, to fill by handRuled rows for three incidents, blanks for the deadline and conference, and an acknowledgment block

Two variants sit above the form. The standard notice covers most cases. The preventive suspension variant adds a clause placing the employee on suspension pending investigation, with the start date, the number of days and the reason, and it reminds both sides that the suspension is not a penalty. Switch between English and Tagalog with the language tabs; the Tagalog version keeps “Notice to Explain” and “Labor Code” in English, as Philippine offices do. Everything is built in your browser and nothing you type is stored.

What a valid notice to explain must contain

The Labor Code itself says only that the employer must furnish “a written notice containing a statement of the causes for termination” and afford the worker ample opportunity to be heard (Art. 292(b), formerly Art. 277(b)). The Supreme Court filled in the details in King of Kings Transport, Inc. v. Mamac. Read together, these are the parts NLRC labor arbiters look for when they decide whether procedural due process was observed.

  1. The employee’s name, position and department, and the date of the notice.
  2. A detailed narration of each act complained of: the date, the approximate time, the place, what happened and how the company learned of it.
  3. The company rule or policy the acts may violate, cited by section number and title.
  4. The ground under Article 297 of the Labor Code that the company may rely on if the charge is proven.
  5. A directive to submit a written explanation within a reasonable period, which means at least five (5) calendar days from receipt.
  6. Where to submit the explanation, and that the employee may attach documents and witness statements.
  7. The evidence the company has, or at least that the employee may inspect it, so the chance to answer is real.
  8. A hearing or conference date, time and place, and the employee’s right to be assisted by a representative or counsel.
  9. A statement that failing to answer will be treated as a waiver of the right to be heard.
  10. A signature block for the issuing officer and an acknowledgment of receipt for the employee.

Legal basis: King of Kings Transport, Inc. v. Mamac, G.R. No. 166208, June 29, 2007: the first written notice must contain the specific causes or grounds for termination and a directive to submit a written explanation within a reasonable period, construed as at least five (5) calendar days from receipt; it must contain a detailed narration of the facts, because a general description of the charge will not suffice, and it should specify which company rule is violated and which ground under Art. 282 (now Art. 297) is charged. Labor Code Art. 292(b) (formerly 277(b)).

Primary sources: King of Kings Transport v. Mamac, Lawphil · Labor Code (PD 442), Lawphil

Notice what is missing from that list: a penalty. The first notice charges; it does not decide. Writing “you are hereby terminated effective upon receipt” in an NTE, or announcing that the employee “committed” the offence before hearing the answer, turns the process into a formality and invites a finding that due process was denied. Keep the language conditional: the acts, “if established, may constitute” a violation.

Notice to explain sample for habitual tardiness

The generator’s example deals with a data-handling incident. Here is a second, shorter notice to explain sample for one of the most common NTEs in Philippine offices: repeated tardiness under an attendance policy. It shows how to list several incidents compactly and how to cite gross and habitual neglect without overstating it.

Sample NTE: habitual tardiness (Art. 297(b))

QUEZON AVENUE LOGISTICS CORP.

1220 Quezon Avenue, Barangay Paligsahan, Quezon City

NOTICE TO EXPLAIN

To: RODEL P. MANALO, Warehouse Checker Date: October 23, 2026 Ref. No.: QAL-HR-2026-112

Dear Mr. Manalo:

This notice gives you the opportunity to explain the following. Company time records show that you reported for your 7:00 a.m. shift late on eleven (11) days in September and October 2026: September 2 (38 minutes), 4 (52), 9 (41), 11 (1 hour 5 minutes), 16 (47), 18 (33), 23 (58), 25 (44), 30 (1 hour 12 minutes), October 2 (39) and October 7 (51). You received a written warning for tardiness on August 28, 2026.

If established, these acts may constitute a violation of Section 3.1 (Attendance and Punctuality) of the Employee Handbook and gross and habitual neglect of duties under Article 297(b) of the Labor Code, which may warrant disciplinary action up to and including dismissal. The biometric logs and the August 28 warning are available for your inspection at the HR Office.

Please submit your written explanation to the HR Office on or before October 30, 2026, 5:00 p.m., at least five (5) calendar days from your receipt of this notice. A conference is set on November 4, 2026 at 9:00 a.m. in the Admin Office, where you may be assisted by a representative or counsel of your choice. If you do not submit an explanation, you will be deemed to have waived your right to be heard and the case will be decided on the evidence on record.

Very truly yours,

LORNA T. BAUTISTA, HR Supervisor

Received on: ______________ Time: ________ Signature: ______________

Fictional company and employee. Habitual tardiness is usually charged under a company attendance rule; whether it reaches “gross and habitual neglect” depends on the frequency, the warnings already given and the employee’s job.

The NTE letter timeline: from incident to decision

An NTE is step one of a sequence. Plan the dates before you serve it, because the gaps between steps are where most employers lose a case on procedure. This is the usual order and the minimum gaps the case law expects.

  1. Day 0 · incident

    Get the incident report signed and dated by the person who saw it. Secure CCTV clips, logs, screenshots and statements before they are overwritten.

  2. Days 1–5 · fact-finding

    HR reviews the report and decides whether there is enough to charge. Draft the NTE with the specific acts, rule and Art. 297 ground.

  3. Service date

    Serve the notice personally and get the employee’s signature and the time of receipt. If refused, have a witness sign; send a copy to the last known address by registered mail.

  4. Receipt + at least 5 calendar days

    The written explanation is due. Grant a reasonable extension if asked in writing and the reason is sound.

  5. After the explanation

    Hold the conference or hearing: required when the employee asks for one in writing, when facts are seriously disputed, or when your own rules require it.

  6. After evaluation

    Serve the second notice, the notice of decision, stating that all circumstances were considered and the grounds that justify the penalty, or clearing the employee.

StepMinimum or maximum periodSource
Written explanationAt least 5 calendar days from receipt of the NTEKing of Kings Transport v. Mamac (2007)
Preventive suspensionNot longer than 30 days; any extension must be paidOmnibus Rules, Book V, Rule XXIII, Secs. 8–9
Hearing or conferenceNo fixed period; after the explanation is inPerez v. PT&T (2009)
Notice of decisionNo fixed period; serve it after the evaluation and keep proof of serviceLabor Code Art. 292(b); King of Kings
Employee’s illegal dismissal complaintWithin four (4) years from dismissalCivil Code Art. 1146 (Callanta v. Carnation, 1986)

Deadlines an HR officer should calendar

Calendar the NTE deadlines

Enter the date the employee received the notice. You get the earliest allowed due date for the explanation and the 30th day of a preventive suspension that started the same day.

Choosing the Article 297 ground in your NTE letter

Article 297 (formerly Art. 282) lists five just causes. The ground you name in the NTE frames the whole case: the decision must rest on the ground the employee was told about, so pick it carefully and do not stack every ground “just in case”. If the facts could support two grounds, name both and narrate the facts for each.

Ground (Art. 297)Typical factsWhat the employer usually has to show
(a) Serious misconductAssault, sexual harassment, theft from co-workers, intoxication at workSerious and work-related improper conduct done with wrongful intent, not a mere error of judgment
(a) Willful disobedienceRefusing a lawful assignment, refusing to attend required trainingThe order was reasonable, lawful, made known and related to the job, and the refusal was wilful
(b) Gross and habitual neglectRepeated absences or tardiness, repeated cash shortages through carelessnessNeglect that is both serious and repeated; a single lapse rarely qualifies unless the damage is grave
(c) Fraud or willful breach of trustFalsified receipts, padded liquidations, unauthorised discountsThe employee holds a position of trust and confidence, and there is a wilful act that breaks it
(d) Crime against the employer or familyPhysical injury to the owner, threats against a managerThe offence was committed against the employer, its immediate family or its authorised representative
(e) Analogous causesConduct close in nature to the four above, as defined in the company codeSimilarity to a listed cause; many companies define analogous offences in their code of conduct

Absences without leave are a frequent source of NTEs, but an employee who simply stops reporting raises a separate question of abandonment, which needs intent to sever the relationship and its own notices to the last known address. See AWOL and abandonment before you charge it. For the full statute in renumbered form, see the Labor Code index.

When to add a preventive suspension clause

Preventive suspension keeps an employee away from the workplace while the charge is investigated. It is a precaution, not a punishment, and the rules allow it in one situation only: when the employee’s continued employment poses a serious and imminent threat to the life or property of the employer or of co-workers. A cashier suspected of taking money from the till, a warehouse keeper accused of pilferage, or an employee who threatened a co-worker with a weapon are classic cases. A late employee or a rude chat message is not.

QuestionRule
When is it allowed?Only if continued work poses a serious and imminent threat to life or property of the employer or co-workers
How long?No longer than thirty (30) days
Paid?The first 30 days may be without pay; if the employer extends beyond 30 days, it must pay wages and benefits for the extension
After 30 days without extension?Reinstate the employee to the former or a substantially equivalent position
If dismissed later?The employee does not have to return wages paid during a paid extension
Does the NTE still run?Yes. The employee must still be allowed to explain and attend the conference

Legal basis: Omnibus Rules Implementing the Labor Code, Book V, Rule XXIII, Sec. 8 (preventive suspension where continued employment “poses a serious and imminent threat to the life or property of the employer or of his co-workers”) and Sec. 9 (“No preventive suspension shall last longer than thirty (30) days”; reinstatement, or extension with payment of wages and other benefits), as quoted and applied in Maricalum Mining Corp. v. Decorion, G.R. No. 158637, April 12, 2006.

Primary sources: Maricalum Mining v. Decorion, Lawphil

An unpaid suspension that runs past 30 days, or one imposed with no real threat, can be treated as constructive dismissal, which the employee may raise as an illegal dismissal case. If you are unsure whether the threat is serious enough, the safer course is a standard NTE without suspension, perhaps with a temporary transfer to work that does not involve the cash, stock or person at risk.

How to fill in the notice to explain, section by section

Company letterhead and signatory

Use the company’s registered name, as it appears on its SEC or DTI registration, and the office address where the employee will submit the reply. Give the case a reference number such as HR-NTE-2026-041 and keep a log; the employee will quote it, and the notice of decision will refer to it. The date is the day you serve the notice, not the day you drafted it.

The signatory should be an officer with authority to discipline under your code, usually the HR manager. Avoid having the complaining supervisor sign, because the employee may later argue the process was prejudged. The supervisor’s role is to give the incident report and testify at the conference.

Employee

Write the employee’s full name as it appears in the 201 file, the current position and department or account, and the employee ID. These details matter if the case reaches the NLRC: a notice addressed to “Maria D.” of “CSR team” is harder to tie to the person than one with the full name and ID. Choose Ms. or Mr. for the salutation, or the name only.

Acts complained of

This is the heart of the notice. Add one row per incident with the date, the approximate time, the place and a factual description. Write what was seen or recorded and the source: “as recorded on CCTV Camera 10-03”, “per the cash count of October 18 signed by the store manager”. Avoid adjectives and conclusions such as “dishonestly” or “maliciously”; the conclusion comes after the employee has answered.

If there are many incidents, such as a month of tardiness, list them all with dates and minutes rather than writing “numerous occasions”. The rows print as a table, and the document is allowed to run to a second page. A charge the employee cannot match to a date is a charge the employee cannot answer.

Rule violated and Labor Code ground

Quote the rule by section number and title, then summarise what it prohibits, written so it reads naturally after “a violation of”. Then choose the Article 297 ground from the list. If your code of conduct lists the offence and its penalty schedule (first offence, second offence), check that the penalty you might impose matches the schedule; dismissing for a first offence that your own code punishes with a warning is hard to defend.

In the evidence field, list the documents the company has: incident reports, CCTV clips, logs, audit findings, statements. Offering inspection costs little and removes an easy argument that the employee could not answer evidence never shown.

Deadline to explain

Pick a due date at least five calendar days after the employee will actually receive the notice. If you serve on Friday, October 23, the earliest due date is Wednesday, October 28; this template’s example uses October 29 to leave a margin. The generator warns you when the gap from the notice date is shorter than five days. Name the place or email address for submission and a time of day, so there is no argument about a reply sent at 11:58 p.m.

Hearing or conference

Set the conference after the explanation deadline. It need not be a trial: a sit-down where the employee and a representative can explain, present documents and witnesses, and respond to the company’s evidence is enough in most cases. Prepare minutes and have everyone present sign them. If the employee asks in writing for a formal hearing, give one.

Preventive suspension

Shown only in the suspension variant. Enter the start date, the number of calendar days (30 at most) and the specific threat, written to follow “because”. The generator computes the last day and warns you if the number exceeds 30 or the reason is blank. Start the suspension on or after the service date, never before.

Ten notice to explain mistakes that cost employers the case

The mistakeWhy it mattersDo this instead
“You violated company policy” with no factsA general description of the charge will not suffice under King of KingsNarrate each act with date, time, place and source
24-hour or 48-hour reply periodLess than the five calendar days the Supreme Court requiresGive at least five calendar days from receipt
Penalty written in the NTEShows the decision was made before the employee was heardCharge in the NTE; decide in the notice of decision
No rule or Art. 297 ground namedThe employee cannot tell what defence to prepareCite the rule section and the Art. 297 paragraph
Ground changed in the decisionThe employee was never asked to answer the new groundIssue a fresh or amended NTE for any new charge
No proof of receiptYou cannot show the notice was served or whenGet a signature and time; witness and registered mail if refused
Hearing refused after a written requestA written request makes the hearing mandatory (Perez v. PT&T)Schedule it and keep signed minutes
Preventive suspension for a minor offenceNo serious and imminent threat; may be seen as constructive dismissalUse a standard NTE or a temporary reassignment
Unpaid suspension beyond 30 daysExceeds the limit in Rule XXIII, Sec. 9Reinstate, or extend with full wages and benefits
Decision served with no reasonsThe second notice must show all circumstances were consideredState the facts found, the answer considered and the ground

Serving the NTE and proving the employee received it

  1. 1

    Print two originals

    One for the employee, one for the 201 file. Sign both.

  2. 2

    Serve it privately

    Hand it over in a closed room with one witness from HR, not in front of the team. Public service of a charge can itself become a grievance.

  3. 3

    Ask the employee to sign the acknowledgment

    Signing confirms receipt only, not guilt. Say so out loud if the employee hesitates; write the date and time of receipt.

  4. 4

    If the employee refuses to sign

    Write “refused to sign” with the date and time, and have the witness sign the refusal line. Send a copy the same day by registered mail to the last known address and keep the registry receipt.

  5. 5

    If the employee is absent

    Send by registered mail or courier with proof of delivery to the address in the 201 file, and by company email if your policy allows service by email. The five days run from actual receipt.

  6. 6

    Log everything

    Record the service in the case log and calendar the explanation deadline and conference date.

After the employee replies: conference and notice of decision

Read the explanation before the conference and list the facts it disputes. At the conference, let the employee and the representative speak without interruption, then present the company’s evidence and let them respond. Afterwards, write an evaluation: which acts were proven, what the employee said about each, whether the explanation is credible, any mitigating factors such as length of service or a clean record, and the penalty under your code.

Then serve the second written notice, the notice of decision, with the same care you used for the NTE. It must state that all the circumstances involving the charge were considered and that grounds were established to justify the penalty, or that the employee is cleared. The full procedure, including authorised-cause terminations and the 30-day notice to DOLE, is on our page on due process in termination.

Notice to explain in Tagalog

Many employers serve the NTE in Filipino so there is no question the employee understood the charge, especially for rank-and-file staff in warehouses, stores and factories. The legal requirements do not change with the language. Choose the Tagalog tab in the generator; the parts below show the tone.

Halimbawa: mga pangunahing talata ng NTE sa Tagalog

Mahal na Ginang Dela Cruz:

Ang abisong ito ay ibinibigay upang mabigyan ka ng pagkakataong ipaliwanag ang iyong panig tungkol sa mga pangyayaring nakalista sa ibaba. Kung mapapatunayan, maaaring ituring ang mga ito na paglabag sa Seksyon 4.2 ng Company Code of Conduct, at bilang malubhang maling asal (serious misconduct) sa ilalim ng Artikulo 297(a) ng Labor Code.

Inaatasan kang magsumite ng iyong nakasulat na paliwanag sa HR Office sa o bago ang Oktubre 29, 2026, 5:00 n.h., na hindi bababa sa limang (5) araw ng kalendaryo mula sa iyong pagtanggap ng abisong ito.

Kung hindi ka magsusumite ng nakasulat na paliwanag sa takdang petsa, ituturing na tinalikuran mo ang iyong karapatang marinig, at pagpapasyahan ang kaso batay sa ebidensiyang hawak ng kumpanya.

What happens if the employer skips the NTE

A dismissal has two sides that are judged separately: substance (was there a just cause?) and procedure (was the twin-notice process followed?). The Supreme Court’s approach since Agabon v. NLRC is that a dismissal for a proven just cause stands even if the notices were defective, but the employer pays nominal damages for violating the employee’s statutory right to due process. In Agabon, the amount was ₱30,000 per employee. If there was no just cause at all, the dismissal is illegal, with reinstatement and full backwages under Art. 294 (formerly 279) or separation pay in lieu of reinstatement.

Just cause proven?Twin notices followed?Usual result
YesYesValid dismissal; no separation pay by law for just causes
YesNoDismissal upheld, but nominal damages (₱30,000 in Agabon, 2004)
NoYes or noIllegal dismissal: reinstatement and full backwages, or separation pay in lieu of reinstatement

Legal basis: Agabon v. NLRC, G.R. No. 158693, November 17, 2004 (dismissal for just cause upheld; employer ordered to pay each employee ₱30,000 as nominal damages for non-compliance with statutory due process). Labor Code Art. 294 (formerly 279) on reinstatement and backwages.

Primary sources: Agabon v. NLRC, Lawphil · Perez v. PT&T, Lawphil

Employees who believe they were dismissed without these notices usually start with a SEnA request for assistance at DOLE, then file at the NLRC if there is no settlement; see how to file a case at the NLRC. For employers, the cheapest protection is a clean file: incident report, NTE with receipt, explanation, conference minutes, evaluation and notice of decision with receipt.

Other names people search for

  • Notice to explain sample
  • NTE letter
  • Notice to explain template
  • Notice to explain format
  • Show cause memo / show cause letter
  • First notice (twin-notice rule)
  • Charge sheet / memo to explain
  • Incident report explanation letter (employer side)
  • Notice to explain with preventive suspension
  • Notice to explain Tagalog / halimbawa ng NTE
Read the full twin-notice procedure →

Frequently asked questions

+What is a notice to explain in the Philippines?

A notice to explain, or NTE, is the first of the two written notices an employer must serve before dismissing an employee for a just cause under Article 297 of the Labor Code. It describes the specific acts complained of, names the company rule and the legal ground, and directs the employee to submit a written explanation within at least five calendar days from receipt. It is a charge, not a decision.

+How many days should a notice to explain give the employee to reply?

At least five calendar days from the day the employee receives the notice. The Supreme Court set this minimum in King of Kings Transport v. Mamac (2007), so the employee can study the charge, consult a representative or lawyer, and gather evidence. Count from actual receipt, not from the date printed on the notice. A 24-hour or 48-hour reply period is a common reason employers lose on procedure.

+What should a notice to explain sample include?

A good sample shows the employee’s name and position, a numbered list of incidents with date, time, place and what happened, the company rule and the Article 297 ground, the evidence the employee may inspect, a deadline of at least five calendar days, a conference date with the right to a representative, a waiver warning if no answer is filed, the signatory, and a receipt block.

+Can an NTE letter already state the penalty or the dismissal?

It should not. The notice to explain only charges the employee and asks for an explanation. Announcing a penalty before the employee has answered suggests the outcome was decided in advance, which undermines the opportunity to be heard. The penalty, whether a warning, suspension or dismissal, belongs in the second written notice, the notice of decision, issued after the explanation and any conference.

+Is a hearing always required after a notice to explain?

Not always. In Perez v. PT&T (2009) the Supreme Court held that ample opportunity to be heard can be given through a written explanation, and a formal hearing or conference becomes mandatory only when the employee asks for one in writing, when there are substantial factual disputes, when a company rule or practice requires it, or when similar circumstances justify it. Many employers hold a short conference anyway.

+Can I place an employee on preventive suspension with the notice to explain?

Only if the employee’s continued work poses a serious and imminent threat to the life or property of the employer or co-workers, such as suspected theft from the cash or violence. The suspension cannot last longer than thirty days; if you need more time, reinstate the employee or extend the suspension while paying wages and benefits. The employee must still be allowed to explain and attend the conference.

+What if the employee refuses to receive or sign the notice to explain?

Write “refused to receive” or “refused to sign” on your copy with the date and time, and have a witness sign it. Then send a copy the same day by registered mail or courier to the employee’s last known address and keep the receipt. Signing only acknowledges receipt, not guilt, so explain that before recording a refusal. The five-day period runs from receipt.

+Can a notice to explain be sent by email or text?

Email can work if your company policy allows service by email and you can prove delivery, but personal service with a signed acknowledgment is the strongest proof. A text or chat message alone is weak, because the notice must state the facts in detail and you must show when it was received. Many employers serve personally and also email a copy.

+What happens if the employee does not answer the NTE?

If the deadline passes with no written explanation, the employee is treated as having waived the right to be heard, provided the notice said so and was properly served. The employer may then evaluate the evidence on record and issue a notice of decision. Grant a short extension if the employee asks in writing for a good reason, such as hospital confinement.

+Can the employer dismiss for a ground not mentioned in the notice to explain?

That is risky. The employee can only answer the charges stated in the NTE, so a decision based on a different act or a different Article 297 ground was never put to the employee. If the investigation uncovers a new offence, serve a fresh or amended notice to explain on it and give another reply period of at least five calendar days.

+Do I need a notice to explain for a probationary employee?

If you are dismissing a probationary employee for a just cause under Article 297, yes: the twin-notice procedure applies as it does to regular employees. Ending probation because the employee failed to meet the standards is a different ground under Article 296, which depends on standards made known at the time of hiring. Put any such assessment in writing and get advice before relying on it.

Related formats and guides

Official sources

, Chartered Accountant

18 years in hedge funds; writes and maintains sulat.ph. Legal statements on this page link to the statute, issuance or court decision they rest on, and were checked against those sources on 2026-10-23. Where a rule could not be confirmed from an official source, the page says so or leaves it out.

Related tools

Continue in employment documents

← All employment documents

Sulat.ph is not a law firm and does not provide legal advice. AI-generated drafts should be reviewed by a qualified Philippine lawyer before formal use.