Key takeaways
- The Supreme Court in King of Kings Transport v. Mamac (2007) requires a detailed narration of facts, the rule and Art. 297 ground relied on, and at least five calendar days from receipt to answer.
- A general charge such as “misconduct” or “violation of company policy” is not enough. Write who did what, when, where, and how the company knows.
- An NTE is a charge sheet, not a verdict. The penalty belongs in the second notice, the notice of decision, after the explanation and any conference.
- Preventive suspension is allowed only when continued work poses a serious and imminent threat to life or property, and for no longer than 30 days unless the extension is paid.
- Skipping the NTE does not always make a dismissal illegal, but the employer can be ordered to pay nominal damages: ₱30,000 per employee in Agabon v. NLRC (2004).
The three ways to use this notice to explain template
| If you want to… | Choose | What you get |
|---|---|---|
| See a complete NTE before drafting your own | See a filled example | Makati Business Solutions Inc.’s notice to Maria Clara S. Dela Cruz, with two incidents in a table, the rule, the Art. 297 ground and a conference date |
| Type your own facts and print or email a finished notice | Fill it online | A two-page notice on long bond paper with a warning if your deadline is shorter than five days |
| Write the charges by hand at the site | Blank, to fill by hand | Ruled rows for three incidents, blanks for the deadline and conference, and an acknowledgment block |
Two variants sit above the form. The standard notice covers most cases. The preventive suspension variant adds a clause placing the employee on suspension pending investigation, with the start date, the number of days and the reason, and it reminds both sides that the suspension is not a penalty. Switch between English and Tagalog with the language tabs; the Tagalog version keeps “Notice to Explain” and “Labor Code” in English, as Philippine offices do. Everything is built in your browser and nothing you type is stored.
What a valid notice to explain must contain
The Labor Code itself says only that the employer must furnish “a written notice containing a statement of the causes for termination” and afford the worker ample opportunity to be heard (Art. 292(b), formerly Art. 277(b)). The Supreme Court filled in the details in King of Kings Transport, Inc. v. Mamac. Read together, these are the parts NLRC labor arbiters look for when they decide whether procedural due process was observed.
- The employee’s name, position and department, and the date of the notice.
- A detailed narration of each act complained of: the date, the approximate time, the place, what happened and how the company learned of it.
- The company rule or policy the acts may violate, cited by section number and title.
- The ground under Article 297 of the Labor Code that the company may rely on if the charge is proven.
- A directive to submit a written explanation within a reasonable period, which means at least five (5) calendar days from receipt.
- Where to submit the explanation, and that the employee may attach documents and witness statements.
- The evidence the company has, or at least that the employee may inspect it, so the chance to answer is real.
- A hearing or conference date, time and place, and the employee’s right to be assisted by a representative or counsel.
- A statement that failing to answer will be treated as a waiver of the right to be heard.
- A signature block for the issuing officer and an acknowledgment of receipt for the employee.
Legal basis: King of Kings Transport, Inc. v. Mamac, G.R. No. 166208, June 29, 2007: the first written notice must contain the specific causes or grounds for termination and a directive to submit a written explanation within a reasonable period, construed as at least five (5) calendar days from receipt; it must contain a detailed narration of the facts, because a general description of the charge will not suffice, and it should specify which company rule is violated and which ground under Art. 282 (now Art. 297) is charged. Labor Code Art. 292(b) (formerly 277(b)).
Primary sources: King of Kings Transport v. Mamac, Lawphil · Labor Code (PD 442), Lawphil
Notice what is missing from that list: a penalty. The first notice charges; it does not decide. Writing “you are hereby terminated effective upon receipt” in an NTE, or announcing that the employee “committed” the offence before hearing the answer, turns the process into a formality and invites a finding that due process was denied. Keep the language conditional: the acts, “if established, may constitute” a violation.
Notice to explain sample for habitual tardiness
The generator’s example deals with a data-handling incident. Here is a second, shorter notice to explain sample for one of the most common NTEs in Philippine offices: repeated tardiness under an attendance policy. It shows how to list several incidents compactly and how to cite gross and habitual neglect without overstating it.
QUEZON AVENUE LOGISTICS CORP.
1220 Quezon Avenue, Barangay Paligsahan, Quezon City
NOTICE TO EXPLAIN
To: RODEL P. MANALO, Warehouse Checker Date: October 23, 2026 Ref. No.: QAL-HR-2026-112
Dear Mr. Manalo:
This notice gives you the opportunity to explain the following. Company time records show that you reported for your 7:00 a.m. shift late on eleven (11) days in September and October 2026: September 2 (38 minutes), 4 (52), 9 (41), 11 (1 hour 5 minutes), 16 (47), 18 (33), 23 (58), 25 (44), 30 (1 hour 12 minutes), October 2 (39) and October 7 (51). You received a written warning for tardiness on August 28, 2026.
If established, these acts may constitute a violation of Section 3.1 (Attendance and Punctuality) of the Employee Handbook and gross and habitual neglect of duties under Article 297(b) of the Labor Code, which may warrant disciplinary action up to and including dismissal. The biometric logs and the August 28 warning are available for your inspection at the HR Office.
Please submit your written explanation to the HR Office on or before October 30, 2026, 5:00 p.m., at least five (5) calendar days from your receipt of this notice. A conference is set on November 4, 2026 at 9:00 a.m. in the Admin Office, where you may be assisted by a representative or counsel of your choice. If you do not submit an explanation, you will be deemed to have waived your right to be heard and the case will be decided on the evidence on record.
Very truly yours,
LORNA T. BAUTISTA, HR Supervisor
Received on: ______________ Time: ________ Signature: ______________
Fictional company and employee. Habitual tardiness is usually charged under a company attendance rule; whether it reaches “gross and habitual neglect” depends on the frequency, the warnings already given and the employee’s job.
The NTE letter timeline: from incident to decision
An NTE is step one of a sequence. Plan the dates before you serve it, because the gaps between steps are where most employers lose a case on procedure. This is the usual order and the minimum gaps the case law expects.
Day 0 · incident
Get the incident report signed and dated by the person who saw it. Secure CCTV clips, logs, screenshots and statements before they are overwritten.
Days 1–5 · fact-finding
HR reviews the report and decides whether there is enough to charge. Draft the NTE with the specific acts, rule and Art. 297 ground.
Service date
Serve the notice personally and get the employee’s signature and the time of receipt. If refused, have a witness sign; send a copy to the last known address by registered mail.
Receipt + at least 5 calendar days
The written explanation is due. Grant a reasonable extension if asked in writing and the reason is sound.
After the explanation
Hold the conference or hearing: required when the employee asks for one in writing, when facts are seriously disputed, or when your own rules require it.
After evaluation
Serve the second notice, the notice of decision, stating that all circumstances were considered and the grounds that justify the penalty, or clearing the employee.
| Step | Minimum or maximum period | Source |
|---|---|---|
| Written explanation | At least 5 calendar days from receipt of the NTE | King of Kings Transport v. Mamac (2007) |
| Preventive suspension | Not longer than 30 days; any extension must be paid | Omnibus Rules, Book V, Rule XXIII, Secs. 8–9 |
| Hearing or conference | No fixed period; after the explanation is in | Perez v. PT&T (2009) |
| Notice of decision | No fixed period; serve it after the evaluation and keep proof of service | Labor Code Art. 292(b); King of Kings |
| Employee’s illegal dismissal complaint | Within four (4) years from dismissal | Civil Code Art. 1146 (Callanta v. Carnation, 1986) |
Deadlines an HR officer should calendar
Calendar the NTE deadlines
Enter the date the employee received the notice. You get the earliest allowed due date for the explanation and the 30th day of a preventive suspension that started the same day.
Choosing the Article 297 ground in your NTE letter
Article 297 (formerly Art. 282) lists five just causes. The ground you name in the NTE frames the whole case: the decision must rest on the ground the employee was told about, so pick it carefully and do not stack every ground “just in case”. If the facts could support two grounds, name both and narrate the facts for each.
| Ground (Art. 297) | Typical facts | What the employer usually has to show |
|---|---|---|
| (a) Serious misconduct | Assault, sexual harassment, theft from co-workers, intoxication at work | Serious and work-related improper conduct done with wrongful intent, not a mere error of judgment |
| (a) Willful disobedience | Refusing a lawful assignment, refusing to attend required training | The order was reasonable, lawful, made known and related to the job, and the refusal was wilful |
| (b) Gross and habitual neglect | Repeated absences or tardiness, repeated cash shortages through carelessness | Neglect that is both serious and repeated; a single lapse rarely qualifies unless the damage is grave |
| (c) Fraud or willful breach of trust | Falsified receipts, padded liquidations, unauthorised discounts | The employee holds a position of trust and confidence, and there is a wilful act that breaks it |
| (d) Crime against the employer or family | Physical injury to the owner, threats against a manager | The offence was committed against the employer, its immediate family or its authorised representative |
| (e) Analogous causes | Conduct close in nature to the four above, as defined in the company code | Similarity to a listed cause; many companies define analogous offences in their code of conduct |
Absences without leave are a frequent source of NTEs, but an employee who simply stops reporting raises a separate question of abandonment, which needs intent to sever the relationship and its own notices to the last known address. See AWOL and abandonment before you charge it. For the full statute in renumbered form, see the Labor Code index.
When to add a preventive suspension clause
Preventive suspension keeps an employee away from the workplace while the charge is investigated. It is a precaution, not a punishment, and the rules allow it in one situation only: when the employee’s continued employment poses a serious and imminent threat to the life or property of the employer or of co-workers. A cashier suspected of taking money from the till, a warehouse keeper accused of pilferage, or an employee who threatened a co-worker with a weapon are classic cases. A late employee or a rude chat message is not.
| Question | Rule |
|---|---|
| When is it allowed? | Only if continued work poses a serious and imminent threat to life or property of the employer or co-workers |
| How long? | No longer than thirty (30) days |
| Paid? | The first 30 days may be without pay; if the employer extends beyond 30 days, it must pay wages and benefits for the extension |
| After 30 days without extension? | Reinstate the employee to the former or a substantially equivalent position |
| If dismissed later? | The employee does not have to return wages paid during a paid extension |
| Does the NTE still run? | Yes. The employee must still be allowed to explain and attend the conference |
Legal basis: Omnibus Rules Implementing the Labor Code, Book V, Rule XXIII, Sec. 8 (preventive suspension where continued employment “poses a serious and imminent threat to the life or property of the employer or of his co-workers”) and Sec. 9 (“No preventive suspension shall last longer than thirty (30) days”; reinstatement, or extension with payment of wages and other benefits), as quoted and applied in Maricalum Mining Corp. v. Decorion, G.R. No. 158637, April 12, 2006.
Primary sources: Maricalum Mining v. Decorion, Lawphil
An unpaid suspension that runs past 30 days, or one imposed with no real threat, can be treated as constructive dismissal, which the employee may raise as an illegal dismissal case. If you are unsure whether the threat is serious enough, the safer course is a standard NTE without suspension, perhaps with a temporary transfer to work that does not involve the cash, stock or person at risk.
How to fill in the notice to explain, section by section
Company letterhead and signatory
Use the company’s registered name, as it appears on its SEC or DTI registration, and the office address where the employee will submit the reply. Give the case a reference number such as HR-NTE-2026-041 and keep a log; the employee will quote it, and the notice of decision will refer to it. The date is the day you serve the notice, not the day you drafted it.
The signatory should be an officer with authority to discipline under your code, usually the HR manager. Avoid having the complaining supervisor sign, because the employee may later argue the process was prejudged. The supervisor’s role is to give the incident report and testify at the conference.
Employee
Write the employee’s full name as it appears in the 201 file, the current position and department or account, and the employee ID. These details matter if the case reaches the NLRC: a notice addressed to “Maria D.” of “CSR team” is harder to tie to the person than one with the full name and ID. Choose Ms. or Mr. for the salutation, or the name only.
Acts complained of
This is the heart of the notice. Add one row per incident with the date, the approximate time, the place and a factual description. Write what was seen or recorded and the source: “as recorded on CCTV Camera 10-03”, “per the cash count of October 18 signed by the store manager”. Avoid adjectives and conclusions such as “dishonestly” or “maliciously”; the conclusion comes after the employee has answered.
If there are many incidents, such as a month of tardiness, list them all with dates and minutes rather than writing “numerous occasions”. The rows print as a table, and the document is allowed to run to a second page. A charge the employee cannot match to a date is a charge the employee cannot answer.
Rule violated and Labor Code ground
Quote the rule by section number and title, then summarise what it prohibits, written so it reads naturally after “a violation of”. Then choose the Article 297 ground from the list. If your code of conduct lists the offence and its penalty schedule (first offence, second offence), check that the penalty you might impose matches the schedule; dismissing for a first offence that your own code punishes with a warning is hard to defend.
In the evidence field, list the documents the company has: incident reports, CCTV clips, logs, audit findings, statements. Offering inspection costs little and removes an easy argument that the employee could not answer evidence never shown.
Deadline to explain
Pick a due date at least five calendar days after the employee will actually receive the notice. If you serve on Friday, October 23, the earliest due date is Wednesday, October 28; this template’s example uses October 29 to leave a margin. The generator warns you when the gap from the notice date is shorter than five days. Name the place or email address for submission and a time of day, so there is no argument about a reply sent at 11:58 p.m.
Hearing or conference
Set the conference after the explanation deadline. It need not be a trial: a sit-down where the employee and a representative can explain, present documents and witnesses, and respond to the company’s evidence is enough in most cases. Prepare minutes and have everyone present sign them. If the employee asks in writing for a formal hearing, give one.
Preventive suspension
Shown only in the suspension variant. Enter the start date, the number of calendar days (30 at most) and the specific threat, written to follow “because”. The generator computes the last day and warns you if the number exceeds 30 or the reason is blank. Start the suspension on or after the service date, never before.
Ten notice to explain mistakes that cost employers the case
| The mistake | Why it matters | Do this instead |
|---|---|---|
| “You violated company policy” with no facts | A general description of the charge will not suffice under King of Kings | Narrate each act with date, time, place and source |
| 24-hour or 48-hour reply period | Less than the five calendar days the Supreme Court requires | Give at least five calendar days from receipt |
| Penalty written in the NTE | Shows the decision was made before the employee was heard | Charge in the NTE; decide in the notice of decision |
| No rule or Art. 297 ground named | The employee cannot tell what defence to prepare | Cite the rule section and the Art. 297 paragraph |
| Ground changed in the decision | The employee was never asked to answer the new ground | Issue a fresh or amended NTE for any new charge |
| No proof of receipt | You cannot show the notice was served or when | Get a signature and time; witness and registered mail if refused |
| Hearing refused after a written request | A written request makes the hearing mandatory (Perez v. PT&T) | Schedule it and keep signed minutes |
| Preventive suspension for a minor offence | No serious and imminent threat; may be seen as constructive dismissal | Use a standard NTE or a temporary reassignment |
| Unpaid suspension beyond 30 days | Exceeds the limit in Rule XXIII, Sec. 9 | Reinstate, or extend with full wages and benefits |
| Decision served with no reasons | The second notice must show all circumstances were considered | State the facts found, the answer considered and the ground |
Serving the NTE and proving the employee received it
- 1
Print two originals
One for the employee, one for the 201 file. Sign both.
- 2
Serve it privately
Hand it over in a closed room with one witness from HR, not in front of the team. Public service of a charge can itself become a grievance.
- 3
Ask the employee to sign the acknowledgment
Signing confirms receipt only, not guilt. Say so out loud if the employee hesitates; write the date and time of receipt.
- 4
If the employee refuses to sign
Write “refused to sign” with the date and time, and have the witness sign the refusal line. Send a copy the same day by registered mail to the last known address and keep the registry receipt.
- 5
If the employee is absent
Send by registered mail or courier with proof of delivery to the address in the 201 file, and by company email if your policy allows service by email. The five days run from actual receipt.
- 6
Log everything
Record the service in the case log and calendar the explanation deadline and conference date.
After the employee replies: conference and notice of decision
Read the explanation before the conference and list the facts it disputes. At the conference, let the employee and the representative speak without interruption, then present the company’s evidence and let them respond. Afterwards, write an evaluation: which acts were proven, what the employee said about each, whether the explanation is credible, any mitigating factors such as length of service or a clean record, and the penalty under your code.
Then serve the second written notice, the notice of decision, with the same care you used for the NTE. It must state that all the circumstances involving the charge were considered and that grounds were established to justify the penalty, or that the employee is cleared. The full procedure, including authorised-cause terminations and the 30-day notice to DOLE, is on our page on due process in termination.
Notice to explain in Tagalog
Many employers serve the NTE in Filipino so there is no question the employee understood the charge, especially for rank-and-file staff in warehouses, stores and factories. The legal requirements do not change with the language. Choose the Tagalog tab in the generator; the parts below show the tone.
Mahal na Ginang Dela Cruz:
Ang abisong ito ay ibinibigay upang mabigyan ka ng pagkakataong ipaliwanag ang iyong panig tungkol sa mga pangyayaring nakalista sa ibaba. Kung mapapatunayan, maaaring ituring ang mga ito na paglabag sa Seksyon 4.2 ng Company Code of Conduct, at bilang malubhang maling asal (serious misconduct) sa ilalim ng Artikulo 297(a) ng Labor Code.
Inaatasan kang magsumite ng iyong nakasulat na paliwanag sa HR Office sa o bago ang Oktubre 29, 2026, 5:00 n.h., na hindi bababa sa limang (5) araw ng kalendaryo mula sa iyong pagtanggap ng abisong ito.
Kung hindi ka magsusumite ng nakasulat na paliwanag sa takdang petsa, ituturing na tinalikuran mo ang iyong karapatang marinig, at pagpapasyahan ang kaso batay sa ebidensiyang hawak ng kumpanya.
What happens if the employer skips the NTE
A dismissal has two sides that are judged separately: substance (was there a just cause?) and procedure (was the twin-notice process followed?). The Supreme Court’s approach since Agabon v. NLRC is that a dismissal for a proven just cause stands even if the notices were defective, but the employer pays nominal damages for violating the employee’s statutory right to due process. In Agabon, the amount was ₱30,000 per employee. If there was no just cause at all, the dismissal is illegal, with reinstatement and full backwages under Art. 294 (formerly 279) or separation pay in lieu of reinstatement.
| Just cause proven? | Twin notices followed? | Usual result |
|---|---|---|
| Yes | Yes | Valid dismissal; no separation pay by law for just causes |
| Yes | No | Dismissal upheld, but nominal damages (₱30,000 in Agabon, 2004) |
| No | Yes or no | Illegal dismissal: reinstatement and full backwages, or separation pay in lieu of reinstatement |
Legal basis: Agabon v. NLRC, G.R. No. 158693, November 17, 2004 (dismissal for just cause upheld; employer ordered to pay each employee ₱30,000 as nominal damages for non-compliance with statutory due process). Labor Code Art. 294 (formerly 279) on reinstatement and backwages.
Primary sources: Agabon v. NLRC, Lawphil · Perez v. PT&T, Lawphil
Employees who believe they were dismissed without these notices usually start with a SEnA request for assistance at DOLE, then file at the NLRC if there is no settlement; see how to file a case at the NLRC. For employers, the cheapest protection is a clean file: incident report, NTE with receipt, explanation, conference minutes, evaluation and notice of decision with receipt.
Other names people search for
- Notice to explain sample
- NTE letter
- Notice to explain template
- Notice to explain format
- Show cause memo / show cause letter
- First notice (twin-notice rule)
- Charge sheet / memo to explain
- Incident report explanation letter (employer side)
- Notice to explain with preventive suspension
- Notice to explain Tagalog / halimbawa ng NTE
Frequently asked questions
+What is a notice to explain in the Philippines?
A notice to explain, or NTE, is the first of the two written notices an employer must serve before dismissing an employee for a just cause under Article 297 of the Labor Code. It describes the specific acts complained of, names the company rule and the legal ground, and directs the employee to submit a written explanation within at least five calendar days from receipt. It is a charge, not a decision.
+How many days should a notice to explain give the employee to reply?
At least five calendar days from the day the employee receives the notice. The Supreme Court set this minimum in King of Kings Transport v. Mamac (2007), so the employee can study the charge, consult a representative or lawyer, and gather evidence. Count from actual receipt, not from the date printed on the notice. A 24-hour or 48-hour reply period is a common reason employers lose on procedure.
+What should a notice to explain sample include?
A good sample shows the employee’s name and position, a numbered list of incidents with date, time, place and what happened, the company rule and the Article 297 ground, the evidence the employee may inspect, a deadline of at least five calendar days, a conference date with the right to a representative, a waiver warning if no answer is filed, the signatory, and a receipt block.
+Can an NTE letter already state the penalty or the dismissal?
It should not. The notice to explain only charges the employee and asks for an explanation. Announcing a penalty before the employee has answered suggests the outcome was decided in advance, which undermines the opportunity to be heard. The penalty, whether a warning, suspension or dismissal, belongs in the second written notice, the notice of decision, issued after the explanation and any conference.
+Is a hearing always required after a notice to explain?
Not always. In Perez v. PT&T (2009) the Supreme Court held that ample opportunity to be heard can be given through a written explanation, and a formal hearing or conference becomes mandatory only when the employee asks for one in writing, when there are substantial factual disputes, when a company rule or practice requires it, or when similar circumstances justify it. Many employers hold a short conference anyway.
+Can I place an employee on preventive suspension with the notice to explain?
Only if the employee’s continued work poses a serious and imminent threat to the life or property of the employer or co-workers, such as suspected theft from the cash or violence. The suspension cannot last longer than thirty days; if you need more time, reinstate the employee or extend the suspension while paying wages and benefits. The employee must still be allowed to explain and attend the conference.
+What if the employee refuses to receive or sign the notice to explain?
Write “refused to receive” or “refused to sign” on your copy with the date and time, and have a witness sign it. Then send a copy the same day by registered mail or courier to the employee’s last known address and keep the receipt. Signing only acknowledges receipt, not guilt, so explain that before recording a refusal. The five-day period runs from receipt.
+Can a notice to explain be sent by email or text?
Email can work if your company policy allows service by email and you can prove delivery, but personal service with a signed acknowledgment is the strongest proof. A text or chat message alone is weak, because the notice must state the facts in detail and you must show when it was received. Many employers serve personally and also email a copy.
+What happens if the employee does not answer the NTE?
If the deadline passes with no written explanation, the employee is treated as having waived the right to be heard, provided the notice said so and was properly served. The employer may then evaluate the evidence on record and issue a notice of decision. Grant a short extension if the employee asks in writing for a good reason, such as hospital confinement.
+Can the employer dismiss for a ground not mentioned in the notice to explain?
That is risky. The employee can only answer the charges stated in the NTE, so a decision based on a different act or a different Article 297 ground was never put to the employee. If the investigation uncovers a new offence, serve a fresh or amended notice to explain on it and give another reply period of at least five calendar days.
+Do I need a notice to explain for a probationary employee?
If you are dismissing a probationary employee for a just cause under Article 297, yes: the twin-notice procedure applies as it does to regular employees. Ending probation because the employee failed to meet the standards is a different ground under Article 296, which depends on standards made known at the time of hiring. Put any such assessment in writing and get advice before relying on it.
Related formats and guides
Official sources
- King of Kings Transport v. Mamac, G.R. No. 166208 (2007), Lawphil — Contents of the first notice, five calendar days to reply, hearing and the notice of termination.
- Perez v. PT&T, G.R. No. 152048 (2009), Lawphil — When a formal hearing or conference is mandatory.
- Agabon v. NLRC, G.R. No. 158693 (2004), Lawphil — Nominal damages of ₱30,000 when a just-cause dismissal skips statutory due process.
- Maricalum Mining v. Decorion, G.R. No. 158637 (2006), Lawphil — Quotes the Omnibus Rules on preventive suspension (Book V, Rule XXIII, Secs. 8–9).
- Labor Code of the Philippines (PD 442), Lawphil — Just causes (Art. 297, formerly 282) and the notice requirement (Art. 292(b), formerly 277(b)); Lawphil shows the pre-2015 numbers.
Deepak Middha, Chartered Accountant
18 years in hedge funds; writes and maintains sulat.ph. Legal statements on this page link to the statute, issuance or court decision they rest on, and were checked against those sources on 2026-10-23. Where a rule could not be confirmed from an official source, the page says so or leaves it out.
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